Support

Need help with Teleprompter Focus? We’re here for you.

Contact Us

Email us at [email protected]. We aim to respond within two business days.

App not recording?Check that you have granted camera and microphone permission in iOS Settings > Teleprompter Focus.
Scripts not importing? Make sure the file is a .txt or .rtffile, then use the iOS Share Sheet or tap “Import” in the App.
Voice-follow not scrolling? Voice-follow requires microphone access and works best in a quiet environment. Check that microphone permission is enabled in iOS Settings.
Purchases not unlocking features?Try restoring purchases: open the App, go to Settings, and tap “Restore Purchases.” If the issue persists, contact us with your purchase receipt.
Something else? Try restarting the App. If the issue continues, email us — the more detail you can share about what happened, the faster we can help.

Is an account required?: No. Teleprompter Focus does not require an account. All your scripts, recordings, and settings live on your device.
Does the App require an internet connection?: No. You can record and edit scripts offline. An internet connection is only needed to download the App, make in-app purchases, and restore purchases.
Can I export my recordings?: Yes. Recordings are saved to your photo library in standard video formats, and you can share or export them like any other video on your iPhone.

This support page references features planned for the initial release; some may not yet be available.